Marsh Kia are incredibly proud of our brand and welcome every opportunity to show off just how good our cars are! We know how important a car purchase is to our customers but we aim to be about more than just selling a car. We want to give our customers a great and complete personal experience, to make you feel looked after both before and after the point of sale. With your best interests as our priority, we have a range of affordable finance offers and plans available to help you stay on budget.
Not forgetting Kia’s amazing 7-year warranty and our unbeatable service plans, we are confident we will look after you for the lifetime of your car.
Marsh Kia is dedicated to providing excellent customer service. We’d like you to help us in our continued effort to improve customer satisfaction by telling us about your experience. If you have a complaint about the level of service you’ve received or any dissatisfaction with your vehicle, we want to hear from you. Please contact us as soon as possible and we’ll do our best to try and help. Should you feel we’ve been unable to give you a satisfactory solution, you can get in touch with our Kia Customer Contact Centre by:
Telephone 0333 2022990
Write to Kia Customer Services, PO Box 200, Walsall, WS5 4QZ
Opening hours Monday to Friday: 8.30am – 9pm Saturday: 9am - 1pm Sunday: Closed
They will investigate your concerns and make sure they’re resolved as swiftly as possible. We also subscribe to the Motor Codes Service and Repair Code of Practice. If we’re unable to resolve your complaint to your satisfaction, we recommend you contact Motor Codes Ltd a Chartered Trading Standards Institute (CTSI) a certified Alternative Dispute Resolution (ADR) provider that we are prepared to engage with through the ADR process. You may contact them by:
Telephone 0207 3441651 / 0800 6920825
Write to Motor Codes Service and Repair Code of Practice, 71 Great Peter Street, London, SW1P 2BN
Name & Registered Office:
MARSH HOLDINGS LIMITED
Registered Address: Unit 5 Merriott House, Hennock Road Marsh Barton, Exeter, Devon, EX2 8NJ
Company No. 06534716
Registered in England and Wales