We're open for appointments only

 

We're now open in an Aftersales capacity, offering our Parts, Servicing, Repairs & MOTs by appointment only. You can get your car booked in with our workshop now open from Monday to Friday from 8:30am - 5:30pm.

You can get booked in using our website contact forms, or by calling us. For any customers that contacted us over the course of the lockdown, or those who had appointments that were previously cancelled, we'll be in touch soon to get you booked back in as promised.

Under the current guidelines, we're unable to offer any showroom based face-to-face sales provision. However, we're tailoring our services to you over the phone and online. All subsequent negotiations and discussion will be carried out remotely.

What are we doing?

When you visit our dealership for your appointment, we'll run you through the procedures you'll need to take to safeguard both yourselves and our staff. Anyone arriving without an appointment will politely be asked to leave.

We have made some key changes to our procedure to keep everyone safe. Please find out more by reading below.

 
Queue outside

When arriving at the dealership we are asking people to queue outside at times, a member of staff will come and meet you, and direct you to where you need to go.

Follow the signage

Please follow the signage displayed and on the floor when you enter the showroom. We are currently operating a one-way system in the showroom in order to help people maintain social distancing.

Hand sanitiser

Hand sanitiser has been placed around the showroom and is available for use by customers who visit.

Perspex screens

All of our desks have Perspex screens, to protect our staff and customers during any transaction.

Card Payments

Where possible, we are encouraging customers to make payment by card.

PPE

All of our staff will sanitise your vehicle and use relevant PPE before, during and after working on/moving your vehicle.

© Copyright 2020 Marsh Kia Exeter. All rights reserved